Bitping utilises cookies to record visits to our website and web app without collecting any personally identifiable information of users. A cookie is a small piece of data stored in a user’s web browser when they visit a website on their desktop or mobile device. It includes an anonymous, unique identifier that can be used to identify this device in subsequent visits. Cookies help us collect statistics about the number of unique impressions to Bitping’s website and web app, number of visits, and anonymous data regarding users’ preferences in how they use Bitping’s service offerings. Users may choose to accept or reject cookies; however, rejection may result in limited functionality of Bitping’s website and web app. No personally identifiable information about a visitor is ever collected via cookies.
Bitping employs page tagging to collect anonymised statistics on customer usage patterns of Bitping’s main website and web application. This data aids in the optimisation of our services for users. No personally identifiable information about a visitor is ever collected via page tagging.
The IP addresses are then hashed and salted using the BLAKE3 algorithm and stored in our secure database. This process ensures that Bitping does not save or possess users’ raw IP addresses while maintaining the ability to detect their approximate location and the number of unique IP addresses on the Bitping network in an unidentifiable manner.
In compliance with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations, Bitping may request enterprise customers to provide personal information, including but not limited to name, telephone number, mailing address, government-issued identity document, business name, business registration documents, or email address. Submission of such data is voluntary. Upon requesting such information, Bitping will specify the purpose and intended usage of the data and provide guidance on how users may request access to or correction of said data. Unless otherwise permitted or required by law, Bitping will not disclose users’ personal data to any third parties without obtaining prior consent.
Bitping utilises Secure Socket Layer (SSL) technology to encrypt data during transmission. All personal data provided to Bitping via both the website and web app are secured, and access is restricted to authorised personnel only. Once the intended purpose of collecting personal data is achieved, such as verifying a user’s identity or business registration, any personally identifiable information that is no longer required shall be responsibly disposed of.